Kimberly Lennon

Business and Management Graduate

Essex, GB.

About

Results-driven Business and Management graduate (BA, 2025) with a robust foundation in strategic management and entrepreneurial principles. Proven ability to drive customer-first sales, optimize stock control, and execute on-brand merchandising in fast-paced retail environments, contributing to operational efficiency and customer satisfaction. Eager to leverage strong communication, collaborative problem-solving, and analytical skills to contribute to dynamic, growth-oriented teams.

Work

Skechers

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Sales Associate

Essex, England, United Kingdom of Great Britain and Northern Ireland

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Summary

Delivered exceptional customer service and managed sales operations to achieve targets and maintain store efficiency in a dynamic retail setting.

Highlights

Provided exceptional customer service, actively engaging with customers to understand needs and recommend tailored product solutions, consistently contributing to sales goals.

Executed a proactive, sales-focused approach, consistently meeting individual sales targets by prioritizing customer satisfaction and building rapport.

Ensured high levels of accuracy and efficiency in transactions and stock handling, consistently meeting operational deadlines in a fast-paced environment.

Utilized in-depth product knowledge to effectively address customer inquiries and resolve issues, enhancing the overall shopping experience.

Schuh

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Sales Associate

Essex, England, United Kingdom of Great Britain and Northern Ireland

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Summary

Managed daily store operations and merchandising to enhance product visibility and support sales targets within a fast-paced retail environment.

Highlights

Managed comprehensive stock rotation and merchandising efforts, contributing to optimized inventory levels and enhanced product presentation on the shop floor.

Supported seamless daily opening and closing procedures, ensuring operational readiness and adherence to company standards.

Assisted customers with product selection and inquiries, maintaining a clean and organized sales environment to enhance the shopping experience.

Education

Colchester Institute

Essex, England, United Kingdom of Great Britain and Northern Ireland
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BA (Hons) Business Management

Courses

Innovation

Enterprise

Entrepreneurship

Strategic Management

Business Principles

Colchester Institute

Essex, England, United Kingdom of Great Britain and Northern Ireland
→
Level 3 Business (Vocational Qualification) Business

Courses

Marketing

Accounting

Finance

Human Resource Management

Business Operations

Management Principles

Languages

English

Skills

Technical Skills

Microsoft Excel, Microsoft Office Suite, Retail POS Systems, Data Entry.

Business & Management

Strategic Management, Business Operations, Marketing Principles, Financial Acumen, Human Resource Management, Innovation, Entrepreneurship.

Workforce Skills

Customer Service, Sales Acumen, Interpersonal Communication, Team Collaboration, Creative Problem Solving, Merchandising, Inventory Management, Time Management, Adaptability.